About the Dental Council
The Dental Council is the Regulatory Body for the Dental Profession. The Council maintains the Register of Dentists, Register of Dental Specialists and Register of Auxiliary Dental Workers.
The general concern of the Council is to promote high standards of professional education and professional conduct among dentists. Its mandate is to look after the public interest. One of the many functions assigned to the Council is to advise the dental profession and the public on all matters relating to dental ethics and professional behaviour.
Who can complain to the Dental Council?
- Parent/guardian of minors
What complaints can I take to the Dental Council?
You can complain to the Dental Council with complaints of professional misconduct. This could include complaints where there is a serious falling short in the standard of treatment and of possible breaches in the Council’s Codes of Practice. The Council’s staff are available to discuss your concerns and will try to advise you of the most appropriate way for you to address the issue.
What complaints can I not take to the Dental Council?
The Dental Council cannot investigate:
- Situations where a refund or compensation is being sought
- Anonymous complaints
How do I make a complaint to the Dental Council?
If you are considering making a complaint you should contact the Dental Council first to discuss the matter and we will advise you of the most appropriate way to deal your complaint. You can contact the Dental Council by phoning 01-676 2226 from Monday to Friday between 9.15am – 5pm (closed between 1-2pm) or by email to firstname.lastname@example.org.
When should I make a complaint?
There is no time limit. If you are concerned with the quality of your treatment you should complain to the dentist as near to the incident as possible as this can also aid in resolving any remedial work that may be necessary and also helps in coming to a solution for the patient. The Dental Council can advise you in this regard.
Is further explanatory information available?
You can make an enquiry to the offices of the Dental Council by phone or email – the contact details are below.
57 Merrion Square, Dublin 2