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Some of the above information is used to create summary statistics, which allow us to assess the number of visitors to our site, identify what pages are visited most frequently and, hopefully, make the site more user friendly.

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Ráiteas príobháideachais

Is í Oifig an Ombudsman a dhéanann cothabháil ar an láithreán gréasáin seo.

Mar riail ghinearálta, ní bhailíonn Oifig an Ombudsman faisnéis phearsanta faoi chuairteoirí ar healthcomplaints.ie.

Maidir le brabhsáil ghréasáin ghinearálta, ní nochtar aon fhaisnéis phearsanta dúinn, cé go bhfuil faisnéis staitistiúil áirithe ar fáil d’Oifig an Ombudsman trí úsáid a bhaint as pacáiste staidrimh ghréasáin. Féadfar go gcuirfear san áireamh san fhaisnéis seo ainm an fhearainn idirlín óna bhfaigheann tú rochtain ar an idirlíon, an cineál brabhsálaí agus córais oibriúcháin as a bhfuil tú ag baint úsáide, an dáta agus an t-am a bhfuair tú rochtain ar an láithreán, an seoladh idirlín roimhe sin óna bhfuair tú nasc díreach chuig an láithreán seo, aon téarmaí cuardaigh ar bhain tú feidhm astu chun rochtain a fháil ar an láithreán, na leathanaigh ar thug tú cuairt orthu, agus aon chomhaid a íoslódálann tú.

Baintear úsáid as cuid den fhaisnéis thuas chun staidreamh achoimre a chruthú, rud a thugann deis dúinn measúnú a dhéanamh ar líon na gcuairteoirí chuig ár láithreán, na leathanaigh is minice a dtugtar cuairt orthu a shainaithint agus, rud tá súil againn, a dhéanfaidh an láithreán níos fusa d’úsáideoirí.

Soláthraíonn leathanaigh áirithe ar an láithreán rogha chun teagmháil a dhéanamh le heagraíochtaí, lena n-áirítear Oifig an Ombudsman, trí ríomhphost. Ní dhéanfar an fhaisnéis seo a thaifeadadh ach i gcás ina roghnaíonn tú teachtaireacht a sheoladh. Tabhair faoi deara, le do thoil, nach meastar go minic gur modh slán é ríomhphost chun faisnéis a sheoladh.

Baineann Healthcomplaints.ie feidhm as fianáin chun cur ar chumas cnaipí athraithe méide téacs agus ardchodarsnachta an láithreáin ghréasáin feidhmiú. (Is ionann fianán agus comhad beag a sheolann roinnt láithreán gréasáin chuig do bhrabhsálaí nuair a fhaigheann tú rochtain ar an láithreán sin.)